At Society Insurance, we’re happy to share our knowledge and expertise to educate on a variety of topics.(more…)
It’s hard to understate how difficult it is to own your own small business, unless you’ve been there before. Your theoretical tool belt has to be fully stocked with a myriad of personal skills including, but not limited to, finance, economics, product/service offerings and more. There are some preparatory measures to take that can help improve your small business success.
Read, ‘8 Tips: How to Advertise Your Restaurant Business’ for marketing tips and tricks every restaurant should know.(more…)
As older baby boomers retire in droves, younger generations are beginning to fill today’s workforce. But these new generations have vastly different values than older generations did – which makes sense given rapid technological advances and inevitable cultural shifts. For those who may not know, the two newer generations are Generation Y (aka millennials) and Generation Z. According to the Pew Research Center, millennials are born between the years 1981 and 1996; Gen Z is anyone born after that.
Read, ‘How to Reject Job Candidates Without Burning Bridges’ for more helpful tips on running your business.(more…)
When you own or manage a bar, you work every day to make sure every service goes smoothly and without issue. However, each patron who enters your establishment brings different ideas, interpersonal skill sets, prejudices, and emotions with them—add alcohol to the situation and your business is at an increased risk of an incident. Eventually conflict can happen.
It is up to the bar staff and management to use different skill sets to prevent, minimize or mitigate any conflict that might arise. Strong conflict resolution skills make all the difference and can help guide service back on track – and successfully defusing a situation is more mental skill than muscle.(more…)
The restaurant and service industry has a notoriously high turnover rate. As recently as 2018, research showed that restaurant turnover rates skyrocketed to, “a post-recession high of 74.9%“. But why?
Restaurant turnover is almost inevitable in American culture due to the industry’s transitory nature. A significant portion of restaurant employees are teenagers that work to support themselves or save up as they:
- get ready to head off to college
- supplement other income sources
- earn money during summer break
- prepare for full-time salaried employment
But turning over the waitstaff, bussers or managers every year, month or even every few weeks is time-consuming and costly. Here are some quick tips on how to reduce restaurant employee turnover so you can retain your best staff for as long as possible.
Interested in learning how to motivate employees? Read our blog post, “Increasing Employee Motivation.”(more…)
The holiday season yields plenty of opportunities to spread cheer, merriment and show gratitude to those that play significant roles in your life – including your employees. One of the most appreciated ways to express this is by giving the green light to let loose and socialize. We’re talking, of course, about hosting a company holiday party. Everyone can let their hair down, put work aside, and get to know each other on a more interpersonal level.
Regrettably, many corporate employees dread their annual holiday party because, well, they simply aren’t fun. Perhaps people feel as if they’re walking on eggshells, or maybe the environment doesn’t feel like a place where people can truly let their guard down around their superiors. Here are some helpful tips to help you throw a successful holiday party that your staff will look forward to each year.
Read, ‘How to Retain Top Talent: 4 Helpful Tips’ for more insight on boosting employee morale.(more…)
Approximately 64% of working Americans leave their job because they feel underappreciated. Thanking employees for a job well done on a project is a great way to increase employee morale and motivation. Many people assume that employees are only motivated financially, but this simply is not the case. While it makes sense to financially compensate employees for continued successes, consistent encouragement from upper management is always welcome. Any employee that cares enough to put effort and quality into their work will also be motivated by acknowledgement of their efforts. Here are a few ways you can express gratitude for a job well done.
Read our blog post, “Showing Employee Appreciation” for more useful ideas on how to show appreciation.(more…)
We all want to ‘climb the ladder’ at our company. But what happens if you fall off – literally? With ladder-related injuries accounting for approximately 136,000 accidents a year, your business can’t afford to not take ladder falls seriously.
Ladder Falls Statistics
- More than 500,000 people per year are treated (1), and more than 300 people die (2) from ladder-related injuries.
- The estimated total annual cost of ladder injuries in the United States is $24 billion, including work loss, medical, legal, liability, and pain and suffering expenses (1).
- Among workers, approximately 20 percent of fall injuries involve ladders, and among construction workers, an estimated 81 percent of fall injuries treated in hospital emergency rooms involve a ladder (3).
- During 2018, Ladders in Construction were one of the top 10 most frequently cited OSHA violations (4).
Conflict in the workplace is inevitable, even with the most agreeable personalities. The average American spends well over 2,000 hours at work over the course of a year. When employees of various backgrounds and different work styles are brought together to work on the same project with the same goal, the conflict will be a natural byproduct. Not all conflict is bad, however, and all conflict can and should be managed and resolved. If handled correctly, confronting conflict head-on will result in a stronger culture and closer teams.
Interested in learning how to increase productivity amongst your employees? Read, “Increasing Employee Motivation.”(more…)
Handling electronic data is an unavoidable part of operating any business today, but what would happen to your restaurant if that sensitive information was the target of a cyberattack? We tend to remember big, scandalous data breaches like Equifax or Sony, but that’s only because they are highly publicized. In reality, an estimated 90% of cyberattacks affect small businesses and the average cost of one is $116,967. Couple that with loss of customer trust and suddenly it’s no surprise that 60% of small businesses go out of business within 6 months of a data breach.(more…)