These days, reviews mean everything. Both new and established restaurants heavily rely on them for new customers. But does your restaurant have the time to respond to each and every review on Google, Yelp, FourSquare, OpenTable, Zomato, Trip Advisor, etc? In a 2018 survey from BrightLocal, “86% of consumers read online reviews for local businesses” and “89% of consumers read the businesses’ response to reviews.” Restaurants can no longer ignore online restaurant reputation management; it can mean the difference between a fully booked dining room or complete dissolution of the business.(more…)
Nearly every reputable retail business and restaurant operates using a Point of Sale (POS) system. In fact, you would be hard-pressed to find a brick-and-mortar store that DOESN’T have one these days. A good POS system keeps accurate records of cash flow, simplifies communication, and reinforces cyber security measures. Let’s take a closer look at the reasons why your restaurant needs a quality POS system as soon as possible.(more…)
Running a successful restaurant is hard-work, no doubt about it. It requires a significant investment of time, money, creativity, and passion. It’s also one of the most competitive, rewarding, and risky industries out there. But what does it really take to stand the test of time and become a foodie favorite? Below are 8 best practices that can lead to a profitable and lasting restaurant.(more…)
Solid fuel cooking has been an up-and-coming trend for many new restaurants because it’s a tasty way to prepare food – especially pizza and BBQ. These cooking appliances are fueled by a solid fuel such as mesquite, charcoal and hardwood; and while this cooking method yields different, interesting flavors, it also carries with it increased safety risks. With the right amount of understanding and preparation, restaurant owners can safely use most solid fuel appliances.
What Is Solid Fuel Cooking?(more…)
With 44% of Society Insurance claims related to slip and fall accidents, you can’t afford to bury your head in the sand. Even the best slip-resistant shoes may not completely eliminate the risks associated with a greasy restaurant kitchen floor. For this reason, it’s critical that every food serving establishment have an employee training program and written floor cleaning procedures for restaurant grease removal. Since greasy restaurant kitchen floors can have a significant impact on safety and cleanliness, be sure to stay current with, and abide by, manufacturer guidelines for the chemical cleaners your business utilizes. Removing grease from kitchen floors should be top priority when completing nightly cleaning procedures in any restaurant or food serving pub.
Ensuring your business has floor cleaning procedures in place is just the beginning. Here is what every restaurant manager should know about slip and falls and restaurant grease removal.(more…)
To keep your equipment – and your business – operational, the following five points are often the most critical routine maintenance requirements in the kitchen. The best practices listed below are the requirements of Society Insurance and are based on our company’s loss history and expertise in the restaurant markets that we serve. These best practices closely reflect the National Fire Protection Association (NFPA) standards and may be more or less stringent than the NFPA standards. (more…)
With the chains gaining ground in overall units, how can the independent compete? Fortunately, there are weapons at your disposal. Check out these five tips: (more…)