Tag Archives: restaurant

3 Benefits of a Restaurant POS System

Nearly every reputable retail business and restaurant operates using a Point of Sale (POS) system. In fact, you would be hard-pressed to find a brick-and-mortar store that DOESN’T have one these days. A good POS system keeps accurate records of cash flow, simplifies communication, and reinforces cyber security measures. Let’s take a closer look at the reasons why your restaurant needs a quality POS system as soon as possible.

Cyber Security

In today’s fast-paced, high-tech world, processes continue to be electronically automated – including bookkeeping. Businesses in every industry handle large quantities of electronic data daily, and much of it is very sensitive customer info — names, addresses, credit card numbers, banking info, and more. With cyber security for businesses being such a major concern these days (60% of small businesses are forced to close within six months of a data breach!), responsible companies take any measure possible to ensure customer data protection. For restaurants, this means having a secure POS in place to ensure credit card transactions are processed safely and data is protected.

Did you know that businesses are required to implement a set of security standards to protect credit card data? Learn more here.

Simplified Communication

Clear and concise communication between staff members is key to running a smooth operation. Restaurant workers must communicate with each other all day — bartenders to waitstaff, waitstaff to kitchen, etc. A restaurant POS system fully integrates communication between workers and keeps records to make problem-solving easier if something goes awry.

When waitstaff takes an order from a customer, they enter it into the POS system, which immediately prints a ticket in the kitchen, making it easier to keep track of large-volume orders and who ordered what and when. After all, what’s easier to handle during a dinner rush: multiple waitstaff shouting food orders at the kitchen or an orderly queue of promptly printed food tickets?

Automated, Efficient Cash Flow Tracking

A good restaurant POS system will also improve your bookkeeping operations. All menu items and prices are entered into it, every order that is put into the system is tracked, and promos can be accounted for (happy hours, coupons, specials, etc.). It keeps updated information about the day’s revenue so when you count the cash, you know exactly how much there should be (including sales tax).

There are a few more helpful tracking functions: many restaurant POS systems are used by employees to clock in and out so you can keep track of exactly who was working and when, making payroll easier. Additionally, most systems can also help you track your most popular menu items, so if you decide to test new dishes, you can see just how liked (or disliked) they are and adjust accordingly.

Are There Any Disadvantages of Having a POS System?

Since POS systems are electronic, they have the same pitfalls as any other computer – it can crash or experience software glitches. However, it’s usually nothing a quick reset can’t take care of, so the benefits greatly outweigh this drawback.

Society Insurance is dedicated to protecting your restaurant from risks, including the costly dangers associated with data security. Find an agent near you for more information today!

8 Best Practices for Running a Successful Restaurant

Running a successful restaurant is hard-work, no doubt about it. It requires a significant investment of time, money, creativity, and passion. It’s also one of the most competitive, rewarding, and risky industries out there. But what does it really take to stand the test of time and become a foodie favorite? Below are 8 best practices that can lead to a profitable and lasting restaurant.

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Solid Fuel Cooking: Protecting Your Restaurant

Solid fuel cooking has been an up-and-coming trend for many new restaurants because it’s a tasty way to prepare food – especially pizza and BBQ. These cooking appliances are fueled by a solid fuel such as mesquite, charcoal and hardwood; and while this cooking method yields different, interesting flavors, it also carries with it increased safety risks. With the right amount of understanding and preparation, restaurant owners can safely use most solid fuel appliances.

What Is Solid Fuel Cooking?

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The Importance of Proper Restaurant Grease Removal for Kitchen Floors

This entry is part 2 of 14 in the series Slips, Trips & Falls

With 44% of Society Insurance claims related to slip and fall accidents, you can’t afford to bury your head in the sand. Even the best slip-resistant shoes may not completely eliminate the risks associated with a greasy restaurant kitchen floor. For this reason, it’s critical that every food serving establishment have an employee training program and written floor cleaning procedures for restaurant grease removal. Since greasy restaurant kitchen floors can have a significant impact on safety and cleanliness, be sure to stay current with, and abide by, manufacturer guidelines for the chemical cleaners your business utilizes. Removing grease from kitchen floors should be top priority when completing nightly cleaning procedures in any restaurant or food serving pub.

Ensuring your business has floor cleaning procedures in place is just the beginning. Here is what every restaurant manager should know about slip and falls and restaurant grease removal.

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Basic Cooking Equipment Maintenance Requirements

This entry is part 1 of 14 in the series Fire Prevention
Your cooking equipment is probably the most important thing inside your restaurant. One unexpected failure could ruin a busy dinner service. Even worse, a kitchen fire could put you out of service for days, or even weeks.

To keep your equipment – and your business – operational, the following five points are often the most critical routine maintenance requirements in the kitchen. The best practices listed below are the requirements of Society Insurance and are based on our company’s loss history and expertise in the restaurant markets that we serve. These best practices closely reflect the National Fire Protection Association (NFPA) standards and may be more or less stringent than the NFPA standards.  (more…)

Preventing Cuts in the Restaurant Kitchen: Safe Slicing!

The most common accident in restaurant kitchens are cuts – specifically, finger cuts. This can be costly for an employer due to medical expenses, employee time off of work, and increased workers compensation premiums. Reduce the likelihood of finger cuts occurring at your restaurant by implementing a plan to address the hazard. (more…)

The Risks of Serving Flaming Alcohol (It’s a Bad Idea)

This entry is part 2 of 14 in the series Fire Prevention
Some bars and restaurants are eager to ignite an exciting atmosphere by mixing liquor with fire. Whether it’s setting shots ablaze or pouring flaming liquor cascades, each method has one thing in common: severe risk.

While there are liquor liability concerns and challenges just with serving alcohol alone, flaming drinks introduce a greater degree of dangers: (more…)

How To Keep Your Best Waitstaff

People don’t go out to eat just to eat. Read that sentence again. And again. Of course they come to your restaurant for great food, but they are also looking for a great dining experience. Your customers come to celebrate, connect with friends, do business, escape. Whatever the reason, their overall experience can depend on their server. Your server. (more…)

Independent Restaurants: How to Stand Out

No one has ever said that running a restaurant is easy. It seems even more difficult if you are an independent operator. Consumer’s tastes are changing, with more dining concepts available than ever before. New technology keeps popping up, but staffing challenges never go away. And then there’s the chains, which seem to get harder to fight against. Indeed, The NPD Group’s Fall 2015 Recount showed independent unit counts declined -2%, while the chains grew +1% from the year before.

With the chains gaining ground in overall units, how can the independent compete? Fortunately, there are weapons at your disposal. Check out these five tips: (more…)

Liquor Liability: Limit Your Exposure

Businesses in the hospitality industry (bars, restaurants, hotels) provide a fun and relaxed atmosphere for clientele to briefly escape their everyday routines. While these establishments look for ways to distinguish themselves from the competition, they often share one common feature: a bar. Alcohol service, the commercial sale of alcohol, creates unique risks and exposures which business owners must not only address by having specific guidelines in place; they must also strictly enforce.

The Problem (more…)