The landscape of human resources is changing
rapidly. With the explosion of social media and sites like Glassdoor, people can comment on
their experiences with your recruitment and employment process. Try to think of
candidates that you interview as customers: if they had a negative experience,
would they likely do business with you? Would they reapply? Their opinion will
matter. Throughout the whole recruitment process, from the initial phone screen
to the interview stage, recruiters should inform candidates of what they should
expect next in the recruitment process. Now, it’s time to inform the candidate
that they did not get the job. What do you do?
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