Tag Archives: Managing Conflict

Conflict Resolution Techniques for Security Personnel & Bar Employees

When you own or manage a bar, you work every day to make sure every service goes smoothly and without issue. However, each patron who enters your establishment brings different ideas, interpersonal skill sets, prejudices, and emotions with them—add alcohol to the situation and your business is at an increased risk of an incident. Eventually conflict can happen.

It is up to the bar staff and management to use different skill sets to prevent, minimize or mitigate any conflict that might arise. Strong conflict resolution skills make all the difference and can help guide service back on track – and successfully defusing a situation is more mental skill than muscle.

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Managing Conflict in the Workplace

Conflict in the workplace is inevitable, even with the most agreeable personalities. The average American spends well over 2,000 hours at work over the course of a year. When employees of various backgrounds and different work styles are brought together to work on the same project with the same goal, the conflict will be a natural byproduct. Not all conflict is bad, however, and all conflict can and should be managed and resolved. If handled correctly, confronting conflict head-on will result in a stronger culture and closer teams.

Interested in learning how to increase productivity amongst your employees? Read, “Increasing Employee Motivation.

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