Workplace accidents happen. But knowing what to do in the immediate aftermath and planning out the appropriate procedures, including incident reporting and investigation, will minimize risks in the long-term and help reduce costs for your business in the short-term. Workplace incidents are almost always preventable – it’s just a matter of knowing how.
Due to their early and late hours and sometimes short staffing, gas stations, convenience and liquor stores are often subject to more crime and violence, which is a growing concern among many of Society’s policyholders. Other businesses such as restaurants, taverns, and grocery stores experience increasing numbers of slips and falls. Having an effective video surveillance system will help deter shoplifting and employee theft, and it can also prove valuable when trying to document crimes and injury claims by customers or employees. Many of the newer digital systems allow you to review your footage from a smart phone, even if you are not onsite.
So, is video surveillance really necessary at your business? YES. Here’s why: (more…)
The primary focus of all work environments should be to prevent accidents. When accidents do happen, we must investigate them to understand how to prevent reoccurrence. To conduct a successful investigation you will need to observe the scene, interview victims and witnesses, evaluate the facts, and determine the root causes to understand how the accident occurred. It is important to remember that an investigation is a fact-finding and not a fault-finding activity. Your goal is to understand the chain of events, how it happened, why it happened, and what must be done to prevent another employee injury from the same cause. (more…)