In Quarter 1 of 2020 the United States employment rate was 71.4% according to data provided by the Organization for Economic Co-operation and Development (OECD) and the unemployment rate was 4.4% as reported by the Bureau of Labor and Statistics (BLS). However, given the pandemic, unemployment was at an all-time high of 14.7% ending the month of April 2020. As companies across the United States reopen, business owners may be scrambling to call back workers or may be uncertain how many employees they can afford to have while revenue is down.(more…)
As older baby boomers retire in droves, younger generations are beginning to fill today’s workforce. But these new generations have vastly different values than older generations did – which makes sense given rapid technological advances and inevitable cultural shifts. For those who may not know, the two newer generations are Generation Y (aka millennials) and Generation Z. According to the Pew Research Center, millennials are born between the years 1981 and 1996; Gen Z is anyone born after that.
Read, ‘How to Reject Job Candidates Without Burning Bridges’ for more helpful tips on running your business.(more…)
The restaurant and service industry has a notoriously high turnover rate. As recently as 2018, research showed that restaurant turnover rates skyrocketed to, “a post-recession high of 74.9%“. But why?
Restaurant turnover is almost inevitable in American culture due to the industry’s transitory nature. A significant portion of restaurant employees are teenagers that work to support themselves or save up as they:
- get ready to head off to college
- supplement other income sources
- earn money during summer break
- prepare for full-time salaried employment
But turning over the waitstaff, bussers or managers every year, month or even every few weeks is time-consuming and costly. Here are some quick tips on how to reduce restaurant employee turnover so you can retain your best staff for as long as possible.
Interested in learning how to motivate employees? Read our blog post, “Increasing Employee Motivation.”(more…)
Approximately 64% of working Americans leave their job because they feel underappreciated. Thanking employees for a job well done on a project is a great way to increase employee morale and motivation. Many people assume that employees are only motivated financially, but this simply is not the case. While it makes sense to financially compensate employees for continued successes, consistent encouragement from upper management is always welcome. Any employee that cares enough to put effort and quality into their work will also be motivated by acknowledgement of their efforts. Here are a few ways you can express gratitude for a job well done.
Read our blog post, “Showing Employee Appreciation” for more useful ideas on how to show appreciation.(more…)
Conflict in the workplace is inevitable, even with the most agreeable personalities. The average American spends well over 2,000 hours at work over the course of a year. When employees of various backgrounds and different work styles are brought together to work on the same project with the same goal, the conflict will be a natural byproduct. Not all conflict is bad, however, and all conflict can and should be managed and resolved. If handled correctly, confronting conflict head-on will result in a stronger culture and closer teams.
Interested in learning how to increase productivity amongst your employees? Read, “Increasing Employee Motivation.”(more…)
Why do people quit their jobs? It can be any number of reasons, from non-motivational work to new opportunities elsewhere, to poor pay or lack of purposeful connection with the company culture. When a less than effective employee quits you might feel some relief, but when a truly valuable and well-liked employee turns in their resignation, it can really sting. The trick is to keep your employees happy and fulfilled at work to retain your top talent.
Are you a seasonal restaurant owner? Read, “How to Improve Employee Retention in Seasonal Restaurants.”(more…)
Seasonal restaurants may be increasing in popularity, but are nothing new for areas like Door County, Wisconsin and other vacation destinations. These restaurants typically operate through specific dates of the year related to the weather and travel seasons. While the restaurant industry can be challenging, seasonal restaurants face their own set of unique challenges. Since these restaurants must pack all of their sales into just a few months, hiring and keeping the right employees can make or break the season. So, how does a seasonal restaurant owner retain top talent when they only operate a few months out of the year?(more…)
What differentiates your business from the rest? Is it the amazing drink specials? Variety of food offerings? Or, perhaps your greatest strength lies with the diverse leadership team you’ve built. After all, quality of leadership is indicative of a successful and profitable business.
Is your team expanding? Read “Tips for Welcoming New Employees.”(more…)
The Occupational Safety and Health Administration (OSHA) reports that workplace violence is a growing concern for both employers and employees. According to OSHA, there are about 2 million victims of workplace violence each year and workplace violence is the third-leading cause of fatal occupational injuries behind transportation incidents and slip, trip and falls. These statistics report that there were also 39,750 non-fatal occupational injuries in 2017 due to violence in the workplace which led to a median 4 days away from work. The usual causes of these non-fatal injuries were from assaults, stabbings, shootings, strangulation and rapes.(more…)
Tick, tock, tick tock. Time waits for no one. So, instead of creating overwhelming to-do lists, identify the root of your time management problem. Where are you spending most of your time? Can some tasks be shifted to someone else on the team?(more…)