The restaurant and service industry has a
notoriously high turnover rate. As recently as 2018, research showed that
restaurant turnover rates skyrocketed to, “a post-recession high of 74.9%“. But why?
Restaurant turnover is almost inevitable in
American culture due to the industry’s transitory nature. A significant portion
of restaurant employees are teenagers that work to support themselves or save
up as they:
- get ready to head off
- supplement other income
- earn money during
- prepare for full-time
But turning over the waitstaff, bussers or
managers every year, month or even every few weeks is time-consuming and
costly. Here are some quick tips on how to reduce restaurant employee turnover
so you can retain your best staff
for as long as possible.
in learning how to motivate employees? Read our blog post, “Increasing Employee Motivation.”
Approximately 64% of working Americans leave their job because they feel underappreciated. Thanking employees for a job well done on a project is a great way to increase employee morale and motivation. Many people assume that employees are only motivated financially, but this simply is not the case. While it makes sense to financially compensate employees for continued successes, consistent encouragement from upper management is always welcome. Any employee that cares enough to put effort and quality into their work will also be motivated by acknowledgement of their efforts. Here are a few ways you can express gratitude for a job well done.
Read our blog post, “Showing Employee Appreciation” for more useful ideas on how to show appreciation.
Why do people quit their jobs? It can be any
number of reasons, from non-motivational work
to new opportunities elsewhere, to poor pay or lack of purposeful connection
with the company culture. When a less than effective employee quits you might
feel some relief, but when a truly valuable and well-liked employee turns in
their resignation, it can really sting. The trick is to keep your employees
happy and fulfilled at work to retain your top talent.
you a seasonal restaurant owner? Read, “How to Improve Employee Retention
in Seasonal Restaurants.”
Seasonal restaurants may be increasing in
popularity, but are nothing new for areas like Door County, Wisconsin and other
vacation destinations. These restaurants typically operate through specific
dates of the year related to the weather and travel seasons. While the restaurant
industry can be challenging, seasonal restaurants face their own set of unique
challenges. Since these restaurants must pack all of their sales into just a
few months, hiring and keeping the right employees can make or break the
season. So, how does a seasonal restaurant owner retain top talent when they
only operate a few months out of the year?
What differentiates your business from the rest? Is it the amazing drink specials? Variety of food offerings? Or, perhaps your greatest strength lies with the diverse leadership team you’ve built. After all, quality of leadership is indicative of a successful and profitable business.
Is your team expanding? Read “Tips for Welcoming New Employees.”
Why wait until Employee Appreciation Day or other scheduled days throughout the year to make those around us feel valued and appreciated? Individuals should be recognized for their exceptional work and be rewarded with gratitude whenever possible; it should never have to wait for a specific day or time. Even a small amount of appreciation can go a long way, especially for employees. (more…)