Positive word-of-mouth is critical to any restaurant’s success, so when a customer contracts a foodborne illness at your establishment, you both suffer.
The Centers for Disease Control and Prevention estimates that roughly one in six Americans contracts a foodborne illness every year. Around 128,000 patients wind up in hospitals sick from food poisoning every year, and 3,000 lose their lives because of foodborne illness.
Serving a multitude of meals each day increases a restaurant’s odds of accidently plating contaminated food and jeopardizing customer health. In addition to being bad for a restaurant’s reputation, it can also open a restaurant up to legal action. (more…)