Tag Archives: customer service

4 Money Saving Tips for Restaurant Owners

Get lean, get smart and get motivated! No, we aren’t talking about trimming your waistline—we’re talking about cutting costs associated with running your restaurant. While we don’t suggest implementing anything that could jeopardize food or service quality, there are four things you can do right away to reduce restaurant costs. Implement these 4 money saving tips in your restaurant, and watch the savings accrue!

Interested in learning about how to market your restaurant? Read these blogs:

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How Can Restaurants Manage and Improve Their Reputation?

These days, reviews mean everything. Both new and established restaurants heavily rely on them for new customers. But does your restaurant have the time to respond to each and every review on Google, Yelp, FourSquare, OpenTable, Zomato, Trip Advisor, etc? In a 2018 survey from BrightLocal, “86% of consumers read online reviews for local businesses” and “89% of consumers read the businesses’ response to reviews.” Restaurants can no longer ignore online restaurant reputation management; it can mean the difference between a fully booked dining room or complete dissolution of the business.

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The Power of a Phone Call

If a face can launch a thousand ships and a picture is worth a thousand words, can a phone call save a thousand dollars?

A workers compensation adjuster will likely tell you: YES.

In today’s world of smart phones and computers, we communicate dozens of times a day. Some of the most common methods of communication are email, text, Skype, FaceTime or Snapchat. With so many options to choose from, why would an employer want to actually have a person-to-person phone call with an injured worker? (more…)

The Technology Trend in Insurance

At a recent retirement celebration, there was interesting discussion of how things have changed in insurance over the years. It really is incredible! Even if you just look at just the last 5 years, the technological changes at Society are significant.

This is a definite trend in the insurance industry, though in its naturally conservative nature it may not be quite as apparent as in other industries. (more…)