When you own or manage a bar, you work every
day to make sure every service goes smoothly and without issue. However, each
patron who enters your establishment brings different ideas, interpersonal
skill sets, prejudices, and emotions with them—add alcohol to the situation and
your business is at an increased risk of an incident. Eventually conflict can
is up to the bar staff and management to use different skill sets to prevent,
minimize or mitigate any conflict that might arise. Strong conflict resolution
skills make all the difference and can help guide service back on track – and successfully
defusing a situation is more mental skill than muscle.
As a business owner, you strive to be fair and nondiscriminatory in your employment practices. But even a simple misunderstanding could expose you to an employee-related claim or allegation such as sexual harassment, discrimination, abuse or wrongful termination. In today’s litigious business climate, these are damaging claims that can put you out of business. Is your business prepared for these situations with Employment Practices Liability Insurance (EPLI) coverage? (more…)
What is an MVR, what is it used for, and who should be checked? A motor vehicle record (MVR) is a historical driving record that can be used to determine business risk associated with current and potential drivers. MVRs may include: (more…)
There are a number of legal considerations associated with conducting a proper and fair background check. It’s not easy, so why should you bother? The answer is in the EEOC guidelines; you do a background check when there is a business necessity. As a business owner, you have an obligation to provide a safe environment for your employees and customers as well as a fiduciary responsibility to the company. Reasons for a background check include, but might not be limited to: (more…)
Do you conduct background checks on job applicants? Have you ever thought of doing so? If you answered ‘yes’ to either of these questions you need to be aware of the legal considerations.
There are a number of federal and state laws, along with local ordinances in some cities, which govern background checks. At the federal level there is the U.S. Equal Employment Opportunity Commission (EEOC) and Title VII of the Civil Rights Act of 1964, which states in part “…a person cannot be denied employment based on a criminal record alone…the decision to hire or not hire must be based on a business necessity…” Some of the points to consider include, but are not limited to: (more…)
Employee fraud and dishonesty take a toll on business of all sizes. Last week, I provided a list of concerns that should be investigated to protect your business from occupational fraud. This week, I share ways to take action to prevent these business-damaging events.
One aspect of fraud prevention includes thorough fraud detection training. Teach employees and managers the impact fraud can have on the organization, what constitutes fraud, the warning signs of fraudulent activity and how to report suspicious behavior. (more…)
Employee fraud and dishonesty take a toll on business of all sizes. This week, I provide a list of concerns that should be investigated to protect your business from occupational fraud.
Employee dishonesty can be damaging to both your business’ bottom line and reputation. Occupational fraud can result from theft of money, securities or other property of the employer. A recent report from the Association of Certified Fraud Examiners (ACFE) found that the typical organization loses an estimated 5 percent of its annual revenues to occupational fraud. In that same study, the ACFE found the median loss caused by occupational fraud was $140,000. This is a loss no business or organization can afford. (more…)
The insurance tips and trends to help you make smart safety decisions for your business, plus an inside look at Society.