With fall officially underway and Halloween right around the corner, it can only mean one thing: sweets, sweets, and more sweets. However, I would ask that you put down whatever candy your kids have rejected so you can start reflecting on 2019 and planning for 2020. And as all successful businesses know, it is important to not only include a sales or production evaluation but an evaluation of your safety program. To help, here is a 2020 Occupational Safety and Health Administration (OSHA) update to move you in the right direction.(more…)
As a business owner you want to ensure your investment is well protected. From slip and fall accidents to robbery, there are many reasons to have business video surveillance. Having an effective business video surveillance system will help deter shoplifting and employee theft, while also proving quite valuable when trying to document injury claims by customers or employees.(more…)
Seasonal restaurants may be increasing in popularity, but are nothing new for areas like Door County, Wisconsin and other vacation destinations. These restaurants typically operate through specific dates of the year related to the weather and travel seasons. While the restaurant industry can be challenging, seasonal restaurants face their own set of unique challenges. Since these restaurants must pack all of their sales into just a few months, hiring and keeping the right employees can make or break the season. So, how does a seasonal restaurant owner retain top talent when they only operate a few months out of the year?(more…)
What differentiates your business from the rest? Is it the amazing drink specials? Variety of food offerings? Or, perhaps your greatest strength lies with the diverse leadership team you’ve built. After all, quality of leadership is indicative of a successful and profitable business.
Is your team expanding? Read “Tips for Welcoming New Employees.”(more…)
What are the true costs of a data breach? On the one hand, there are monetary damages: the estimated average cost per breach in the US is $7.9 million. Coupled with potential fines for negligence plus legal fees, and suddenly it’s no surprise that around 60% of small businesses will go out of business within 6 months after a significant breach and around 43% of all cyberattacks target small businesses because of presumed vulnerabilities. On the other hand, there are the less tangible costs of a cyberattack, such as organizational integrity and customer trust. Whether it’s your fault or not, a data breach will compromise the public’s perception of your business, although the extent of it will really depend on the actions you take immediately following the breach.(more…)
In the super-competitive restaurant industry, time isn’t on your side. You don’t have the luxury of waiting for customers to find your restaurant. You have to find them first and stay in front of them. It may sound like a tall order, but there are a number of things you can do to increase your restaurant’s visibility quickly.(more…)
Improperly using tools can cause more problems than it solves. How many times have you seen somebody using a screwdriver as a pry bar? Or concrete blocks being used to support scaffolding instead of jacks and pads? Or someone using a five-gallon bucket as a stepladder? These are just a few examples of misused equipment that can result in injury on-the-job or during DIY projects at home. Here we’ll outline some precautions you can take at home and at work.(more…)
Leadership isn’t just about making decisions, it’s about learning what works, what doesn’t, and the ability to pivot quickly when necessary. A successful leader also knows when to take a step back to evaluate the situation. As an aspiring manager, begin assessing your strengths and weaknesses. What is your leadership style and how do you plan to grow professionally?
Read, “Learning How to Delegate” for more information on how to become a successful leader.(more…)
The Occupational Safety and Health Administration (OSHA) reports that workplace violence is a growing concern for both employers and employees. According to OSHA, there are about 2 million victims of workplace violence each year and workplace violence is the third-leading cause of fatal occupational injuries behind transportation incidents and slip, trip and falls. These statistics report that there were also 39,750 non-fatal occupational injuries in 2017 due to violence in the workplace which led to a median 4 days away from work. The usual causes of these non-fatal injuries were from assaults, stabbings, shootings, strangulation and rapes.(more…)
These days, reviews mean everything. Both new and established restaurants heavily rely on them for new customers. But does your restaurant have the time to respond to each and every review on Google, Yelp, FourSquare, OpenTable, Zomato, Trip Advisor, etc? In a 2018 survey from BrightLocal, “86% of consumers read online reviews for local businesses” and “89% of consumers read the businesses’ response to reviews.” Restaurants can no longer ignore online restaurant reputation management; it can mean the difference between a fully booked dining room or complete dissolution of the business.(more…)