Category Archives: Risk Management

Creosote in Your Restaurant Kitchen (It’s Not Just in Your Chimney)

This entry is part 8 of 10 in the series Fire Prevention

Reports of fires involving wood-fired pizza and meat smoking ovens are increasing due to the growing number of restaurants that have added this cooking process. According to National Fire Protection Association (NFPA) data, fire departments responded to an estimated average of 7,640 structure fires per year between 2006 and 2010. Three out of five of those fires involved cooking equipment. (more…)

Ladder Safety Challenge

March is National Ladder Safety Month

The American Ladder Institute (ALI) is made up of 16 ladder manufacturers responsible for developing ladder safety standards. ALI recently announced the launch of an initiative to address ladder-related incidents: the first National Ladder Safety Month. As reported in the March 2017 issue of Safety & Health magazine from the National Safety Council, the goal of this annual March campaign is to: (more…)

5 Reasons Your Business Needs Video Surveillance

Is your business as well-protected as it should be? Do you really know what goes on when you’re not there to see it firsthand? As a business owner you want to ensure that your investment is protected against loss from the public or from your own employees.

Due to their early and late hours and sometimes short staffing, gas stations, convenience and liquor stores are often subject to more crime and violence, which is a growing concern among many of Society’s policyholders. Other businesses such as restaurants, taverns, and grocery stores experience increasing numbers of slips and falls. Having an effective video surveillance system will help deter shoplifting and employee theft, and it can also prove valuable when trying to document crimes and injury claims by customers or employees. Many of the newer digital systems allow you to review your footage from a smart phone, even if you are not onsite.

So, is video surveillance really necessary at your business? YES. Here’s why: (more…)

Walk Safely on Ice (Like a Penguin)

This entry is part of 10 in the series Winter Defense

Just one bad fall on ice can have long-term consequences. Pay attention to the weather and stay inside to avoid icy hazards when you can. When you do venture out, walking in winter requires special attention to avoid slipping and falling. Slips and falls are the number one source of loss for Society Insurance policyholders.

No matter how well the snow and ice is cleared from parking lots or sidewalks, customers and employees may still encounter some slippery surfaces. It is important for everyone to be constantly aware of these dangers.

Consider these tips: (more…)

Salting Winter Sidewalks

This entry is part 9 of 10 in the series Winter Defense

Slip and falls represent a huge liability for business owners. Outdoor surfaces, such as parking lots, sidewalks and walkways, are one of the leading areas for slip and fall accidents. These areas become increasingly more hazardous in the winter with the accumulation of snow and ice. Slip and falls are the number one source of loss for Society Insurance policyholders for both customer and employee injuries.

If you own your property you are responsible for the snow and ice removal. If you are a tenant who leases your space check your lease agreement to see who is responsible for snow and ice removal; it may be you! Whether it is in an effort to save time or money, some business owners opt out of using ice melt on slippery sidewalks and entryways. By doing nothing, business owners open themselves up to customer liability claims as well as employee injury.  Business owners should have a winter snow removal and ice treatment plan to prevent customers and employees from slipping and falling. (more…)

VIDEO: Prompt Claims Reporting is Good for Your Business

This entry is part 6 of 6 in the series Claims Reporting

Did you know that insurance claims are generally resolved quicker and with lower out-of-pocket costs when they are reported promptly? Watch this video to learn more: (more…)

Emergency Planning for Restaurants & Bars

This entry is part 4 of 4 in the series Disaster Recovery

It’s 2:00 a.m. The alarm company just called with a power failure at your restaurant. What you do next depends on your emergency plan. Business emergencies can take many forms such as fires, tornadoes, robberies, etc. Having an emergency plan in place will allow your business to react quickly to minimize the impact of the emergency.  This in turn will save you time, money, and possibly even save lives.

Building an Emergency Plan

To build an emergency plan, you should focus on the four phases of emergency management which are mitigation, preparedness, response, and recovery. An Emergency Plan should have laid out instructions that can be developed and implemented for emergency situations. One of the biggest risks for businesses is the potential loss of day-to-day operations and loss of income. (more…)

10 Tips for Winter Travel

This entry is part 8 of 10 in the series Winter Defense

Winter is upon us – or very close depending on your tolerance for our current weather. Although most of us like to think we’re pros at traveling in winter weather, it’s never too late for a brief reminder with some tips on how to make sure we arrive at our destination safely.  (more…)

How to Find a Qualified Commercial Kitchen Exhaust Cleaning Contractor

The consequences of not using trained kitchen exhaust cleaning (KEC) technicians can be devastating. According the U.S. Fire Administration, nearly 6,000 restaurant fires are reported each year in the United States. And, of those, a percentage, around 21 percent, depending on the year, are caused by a failure to clean. But the concern is for one restaurant: yours.

Restaurant fires are often kitchen exhaust system fires. It’s easy to look at that big hood and hear that fan and think that everything dangerous is being blown straight up and away, but that simply is not the case. The kitchen exhaust system comprises the hood, filters, plenum, fans and what may be a labyrinth of horizontal and vertical ductwork – and the parts that you can see are likely only a small portion of the whole. (more…)

Checking Motor Vehicle Records (MVR) on Delivery Employees

What is an MVR, what is it used for, and who should be checked? A motor vehicle record (MVR) is a historical driving record that can be used to determine business risk associated with current and potential drivers. MVRs may include: (more…)