Category Archives: Claims

Leases & Tenant / Landlord Responsibility

There are complicated issues and potential gaps in coverage when dealing with leases. Do you know that a lease may require the tenant to provide insurance for the landlord’s building, contents, betterments and improvements if necessary? Consider these examples where the lease requires the tenant to be responsible for the building items: (more…)

Out of State Workers Compensation: Avoiding Liability Exposures Across State Lines

A common mistake an employer can make is to buy workers compensation insurance in one state while having employees working and/or living in another state. This creates a liability exposure in which the policy you purchased may not have coverage for claims generated by these employees.

One reason for this potential gap in coverage is that an employee is entitled to select the jurisdiction they wish to file their claims based on these three basic principles: (more…)

The Power of a Phone Call

If a face can launch a thousand ships and a picture is worth a thousand words, can a phone call save a thousand dollars?

A workers compensation adjuster will likely tell you: YES.

In today’s world of smart phones and computers, we communicate dozens of times a day. Some of the most common methods of communication are email, text, Skype, FaceTime or Snapchat. With so many options to choose from, why would an employer want to actually have a person-to-person phone call with an injured worker? (more…)

Sign On the Dotted Line: The Importance of Understanding Service Provider Contracts

This entry is part 2 of 5 in the series Business Contracts

Picture this: An elderly couple wakes up on a cold morning in the middle of winter and they head out for breakfast. On their way, Lenny and Gertrude decide to swing by your business. They pull in and park their car. Lenny rushes out to open Gertrude’s door, as he has done thousands of times before. In his haste, poor Lenny doesn’t notice a small patch of ice on the ground and he slips, breaking his hip. Lenny doesn’t believe your business caused the fall and refuses to turn in a claim. However his healthcare provider, knowing the incident occurred on your property, has gladly decided to pursue a claim on his behalf and begins sending threatening letters to your business.

As a claims professional, hundreds of claims cross my desk in a given year but no claim type matches the frequency and severity that comes with slips, trips, and falls. Often times these falls occur as a result of snow and ice in a parking lot that is serviced by a contractor or as a result of rugs delivered by a linen provider. It’s only after a claim has occurred that a second thought is given to that contract you signed with a service provider that ended up stuffed into the bottom of a filing cabinet somewhere. The simple truth when it comes to liability is that those contracts do matter. They may not always be iron-clad but they can help or hurt your bottom line. (more…)

6 Tips to Control Crime

This entry is part 11 of 15 in the series Safe With Society

As we celebrate our 100th year in business in 2015, we embark on another century of commitment to our policyholders. Our mission is to protect the livelihoods of our policyholders, and, as the saying goes, an ounce of prevention is worth a pound of cure. In keeping with that theme, we’ll celebrate our 100th year in business with 100 important tips to help identify, evaluate and prevent dangers that could result in financial loss or injury in a year-long “Safe with Society” blog series.

Crime can happen anywhere, but convenience and liquor stores are often subject to crime and violence due to their late hours and common short staffing. You can take measures to prevent crime, limit the severity, or, at a minimum, assist employees in knowing the hazards and how to address them. (more…)

5 Tips to Avoid Falls in Slippery Work Environments

This entry is part 9 of 15 in the series Safe With Society

As we celebrate our 100th year in business in 2015, we embark on another century of commitment to our policyholders. Our mission is to protect the livelihoods of our policyholders, and, as the saying goes, an ounce of prevention is worth a pound of cure. In keeping with that theme, we’ll celebrate our 100th year in business with 100 important tips to help identify, evaluate and prevent dangers that could result in financial loss or injury in a year-long “Safe with Society” blog series.

Employees who work in slippery conditions, such as kitchens or grocery food prep areas are often subject to slips and falls due to floor conditions. Cooking with oil and working with water, ice, or other food materials can cause a very hazardous surface, especially when combined with staff hurrying due to their workload. This may result in frequent slips and falls.

Remember these tips to reduce slip and fall risks in wet or oily working environments: (more…)

Is Your Outdoor Property Protected?

Most businessowners policies protect outdoor property with a standard limit of $2,500 for five specific perils: fire, lightning, explosion, riot or civil commotion, and aircraft. While this offers some protection for your outdoor investments, how likely are these events to occur? And if they do, will $2,500 be enough to cover your loss(es) associated with outdoor fences, antennas, light poles, signs not attached to buildings, and tree and shrub damage, including debris removal?

Consider these common claims situations not covered by a typical policy: (more…)

Power Outages and Business Income Protection (Video)

The sky is dark as a storm system moves through your community. Overhead power lines have been damaged by strong winds, causing a blackout at your business. You are suddenly without power and unable to conduct business. How will this affect your business income? (more…)

Why is Insurance Important?

Society Insurance recently had a significant fire loss in Wisconsin. We insured a general contractor who was building a condominium structure that caught on fire. Unfortunately, the fire resulted in the total loss of the condominium building, the loss of construction equipment, and significant damage to the siding of adjacent homes in the area.

Due to the size and scope of the fire, a considerable amount of time and money was spent trying to determine the cause of the fire. Investigators were able to rule out several possibilities, including electrical, as the cause but they were unable to determine the actual cause of the fire. (more…)

Are You Covered for Punitive Damages?

What are punitive damages? Simply stated, punitive damages are a monetary award given to a plaintiff for the sole purpose of punishing a defendant for wrongful acts. They are not awarded in every case; acting maliciously or having an intentional disregard for the rights of the plaintiff are reasons for such an award. Gross negligence is a factor.

Punitive damage awards are above and separate from normal compensatory damages a plaintiff receives such as medical bills, lost wages, pain and suffering, etc. (more…)