What are the true costs of a data breach? On the one hand, there are monetary damages: the estimated average cost per breach in the US is $7.9 million. Coupled with potential fines for negligence plus legal fees, and suddenly it’s no surprise that around 60% of small businesses will go out of business within 6 months after a significant breach and around 43% of all cyberattacks target small businesses because of presumed vulnerabilities. On the other hand, there are the less tangible costs of a cyberattack, such as organizational integrity and customer trust. Whether it’s your fault or not, a data breach will compromise the public’s perception of your business, although the extent of it will really depend on the actions you take immediately following the breach.(more…)
In the super-competitive restaurant industry, time isn’t on your side. You don’t have the luxury of waiting for customers to find your restaurant. You have to find them first and stay in front of them. It may sound like a tall order, but there are a number of things you can do to increase your restaurant’s visibility quickly.(more…)
Improperly using tools can cause more problems than it solves. How many times have you seen somebody using a screwdriver as a pry bar? Or concrete blocks being used to support scaffolding instead of jacks and pads? Or someone using a five-gallon bucket as a stepladder? These are just a few examples of misused equipment that can result in injury on-the-job or during DIY projects at home. Here we’ll outline some precautions you can take at home and at work.(more…)
The Occupational Safety and Health Administration (OSHA) reports that workplace violence is a growing concern for both employers and employees. According to OSHA, there are about 2 million victims of workplace violence each year and workplace violence is the third-leading cause of fatal occupational injuries behind transportation incidents and slip, trip and falls. These statistics report that there were also 39,750 non-fatal occupational injuries in 2017 due to violence in the workplace which led to a median 4 days away from work. The usual causes of these non-fatal injuries were from assaults, stabbings, shootings, strangulation and rapes.(more…)
These days, reviews mean everything. Both new and established restaurants heavily rely on them for new customers. But does your restaurant have the time to respond to each and every review on Google, Yelp, FourSquare, OpenTable, Zomato, Trip Advisor, etc? In a 2018 survey from BrightLocal, “86% of consumers read online reviews for local businesses” and “89% of consumers read the businesses’ response to reviews.” Restaurants can no longer ignore online restaurant reputation management; it can mean the difference between a fully booked dining room or complete dissolution of the business.(more…)
Mold is neither plant nor animal, but rather a fungus that grows in dark, damp corners and presents significant health hazards to the surrounding environment—which is why it’s critical that a professional mold removal company remediate a mold situation.(more…)
Nearly every reputable retail business and restaurant operates using a Point of Sale (POS) system. In fact, you would be hard-pressed to find a brick-and-mortar store that DOESN’T have one these days. A good POS system keeps accurate records of cash flow, simplifies communication, and reinforces cyber security measures. Let’s take a closer look at the reasons why your restaurant needs a quality POS system as soon as possible.(more…)
Having a proper first aid kit with first aid supplies is crucial in the workplace to assist injured people before professional help can be given. This guide will help you prepare for emergent and non-emergent incidents that happen at your business. If you’re ever unsure of what to do to help an injured person, call for help. The wrong move can make things worse.(more…)
Running a successful restaurant is hard-work, no doubt about it. It requires a significant investment of time, money, creativity, and passion. It’s also one of the most competitive, rewarding, and risky industries out there. But what does it really take to stand the test of time and become a foodie favorite? Below are 8 best practices that can lead to a profitable and lasting restaurant.(more…)
What Is Data Breach?
Data breach is the exposure of sensitive customer information due to hacking, theft or the accidental release of data. Business owners are expected to exercise discretion and due diligence to protect their customers’ data from a breach.
Imagine you just received a call informing you that your business and customer records have been compromised. What do you do?(more…)