The Occupational Safety and Health Administration (OSHA) reports that workplace violence is a growing concern for both employers and employees. According to OSHA, there are about 2 million victims of workplace violence each year and workplace violence is the third-leading cause of fatal occupational injuries behind transportation incidents and slip, trip and falls. These statistics report that there were also 39,750 non-fatal occupational injuries in 2017 due to violence in the workplace which led to a median 4 days away from work. The usual causes of these non-fatal injuries were from assaults, stabbings, shootings, strangulation and rapes.(more…)
These days, reviews mean everything. Both new and established restaurants heavily rely on them for new customers. But does your restaurant have the time to respond to each and every review on Google, Yelp, FourSquare, OpenTable, Zomato, Trip Advisor, etc? In a 2018 survey from BrightLocal, “86% of consumers read online reviews for local businesses” and “89% of consumers read the businesses’ response to reviews.” Restaurants can no longer ignore online restaurant reputation management; it can mean the difference between a fully booked dining room or complete dissolution of the business.(more…)
Mold is neither plant nor animal, but rather a fungus that grows in dark, damp corners and presents significant health hazards to the surrounding environment—which is why it’s critical that a professional mold removal company remediate a mold situation.(more…)
Nearly every reputable retail business and restaurant operates using a Point of Sale (POS) system. In fact, you would be hard-pressed to find a brick-and-mortar store that DOESN’T have one these days. A good POS system keeps accurate records of cash flow, simplifies communication, and reinforces cyber security measures. Let’s take a closer look at the reasons why your restaurant needs a quality POS system as soon as possible.(more…)
Having a proper first aid kit with first aid supplies is crucial in the workplace to assist injured people before professional help can be given. This guide will help you prepare for emergent and non-emergent incidents that happen at your business. If you’re ever unsure of what to do to help an injured person, call for help. The wrong move can make things worse.(more…)
Running a successful restaurant is hard-work, no doubt about it. It requires a significant investment of time, money, creativity, and passion. It’s also one of the most competitive, rewarding, and risky industries out there. But what does it really take to stand the test of time and become a foodie favorite? Below are 8 best practices that can lead to a profitable and lasting restaurant.(more…)
What Is Data Breach?
Data breach is the exposure of sensitive customer information due to hacking, theft or the accidental release of data. Business owners are expected to exercise discretion and due diligence to protect their customers’ data from a breach.
Imagine you just received a call informing you that your business and customer records have been compromised. What do you do?(more…)
While email is a great tool both personally and professionally, it also poses one of the greatest threats to your business. Bad actors can use a variety of email scams such as ransomware, phishing, and a variety of other tools to not only disrupt personal computers, but also business technologies while gaining access to personal or business information that would be harmful for the outside world to have.(more…)
Handling electronic data is an unavoidable part of operating any business today, but what would happen to your restaurant if that sensitive information was the target of a cyberattack? We tend to remember big, scandalous data breaches like Equifax or Sony, but that’s only because they are highly publicized. In reality, an estimated 90% of cyberattacks affect small businesses and the average cost of one is $116,967. Couple that with loss of customer trust and suddenly it’s no surprise that 60% of small businesses go out of business within 6 months of a data breach.(more…)
It’s about that time — as baby boomers begin to decrease their involvement in day-to-day operations and step away from their businesses, the big question arises: who will take over the reins? Considering nearly 10,000 baby boomers retire per day in the US, this decision is becoming more and more commonplace. Having a comprehensive succession plan in place for your small business will ease these major transitions so that the business doesn’t suffer.(more…)