People don’t go out to eat just to eat. Read that sentence again. And again. Of course they come to your restaurant for great food, but they are also looking for a great dining experience. Your customers come to celebrate, connect with friends, do business, escape. Whatever the reason, their overall experience can depend on their server. Your server. (more…)
In the world of workers compensation, the subject of employee vs. self-employed independent contractor is complex. Employers are not required to provide workers compensation coverage for independent contractors. Likewise, employers are not responsible for payroll taxes and other legal obligations that are necessary for employees. However, there are consequences for misclassifying an employee as an independent contractor, so it’s important to understand the difference. (more…)
Whether you’re a manager or an employee, year-end reviews can be nerve wracking. As the employee, we know that our manager is about to go over our performance and development from the past 365 days, including the good and the bad.
Most likely, managers will also help you develop an “action plan” for your next year to work towards achieving your goals. This is helpful, but it will not determine how your next year will go. Do you know what will? Let’s talk about it… (more…)
Finding the right person to fill a position is just as important as having a process to properly onboard them. Whether your company is large or small, getting your new hires off on the right foot is important and can make a huge impact in the long run. (more…)
There are a number of legal considerations associated with conducting a proper and fair background check. It’s not easy, so why should you bother? The answer is in the EEOC guidelines; you do a background check when there is a business necessity. As a business owner, you have an obligation to provide a safe environment for your employees and customers as well as a fiduciary responsibility to the company. Reasons for a background check include, but might not be limited to: (more…)
Do you conduct background checks on job applicants? Have you ever thought of doing so? If you answered ‘yes’ to either of these questions you need to be aware of the legal considerations.
There are a number of federal and state laws, along with local ordinances in some cities, which govern background checks. At the federal level there is the U.S. Equal Employment Opportunity Commission (EEOC) and Title VII of the Civil Rights Act of 1964, which states in part “…a person cannot be denied employment based on a criminal record alone…the decision to hire or not hire must be based on a business necessity…” Some of the points to consider include, but are not limited to: (more…)
Restaurants, bars and taverns can be targets for robbery, burglary and theft. These businesses may accumulate a large amount of cash during daily operations, which makes them attractive targets for criminal activity.
- Armed Robbery. Do you know when your business is most vulnerable?
- Employee Theft. Do you know that this is the most frequent criminal event in a restaurant?
- Violent Incidents. Do you know how staff should respond?
- Burglary. Do you know how to deter burglars?
If a face can launch a thousand ships and a picture is worth a thousand words, can a phone call save a thousand dollars?
A workers compensation adjuster will likely tell you: YES.
In today’s world of smart phones and computers, we communicate dozens of times a day. Some of the most common methods of communication are email, text, Skype, FaceTime or Snapchat. With so many options to choose from, why would an employer want to actually have a person-to-person phone call with an injured worker? (more…)
On top of normal day-to-day operations, bar owners are responsible for the continued safety of customers and employees. Given the industry’s laundry list of risks, ranging from slips to security, this task can seem quite daunting. It’s not surprising then that some seemingly small—but just as important—measures can get overlooked at the expense of larger safety issues.
Make sure to address these small details that can make a big difference when it comes to keeping your bar on its feet. (more…)