Author Archives: Lynn Corazzi

About Lynn Corazzi

Lynn is a business leader with over 20 years of experience in building the teams, information and processes that companies need to grow. His strategic perspective to solving business problems was developed at Procter & Gamble, Duke University and Grande Cheese. He is now partnering with the Center for Business Performance Solutions to support independent restaurant operators. Lynn can be reached by phone at 920-948-3355 or email thecorazzigroup@gmail.com.

How To Keep Your Best Waitstaff

People don’t go out to eat just to eat. Read that sentence again. And again. Of course they come to your restaurant for great food, but they are also looking for a great dining experience. Your customers come to celebrate, connect with friends, do business, escape. Whatever the reason, their overall experience can depend on their server. Your server. (more…)

Independent Restaurants: How to Stand Out

No one has ever said that running a restaurant is easy. It seems even more difficult if you are an independent operator. Consumer’s tastes are changing, with more dining concepts available than ever before. New technology keeps popping up, but staffing challenges never go away. And then there’s the chains, which seem to get harder to fight against. Indeed, The NPD Group’s Fall 2015 Recount showed independent unit counts declined -2%, while the chains grew +1% from the year before.

With the chains gaining ground in overall units, how can the independent compete? Fortunately, there are weapons at your disposal. Check out these five tips: (more…)